You got QUESTIONS?  We got ANSWERS!

What's a Memory Mate?

Look at the accompanying photo. A memory mate is the standard souvenir product offered by almost all youth sports photographers. It usually consists of a 3½″x5″ individual portrait and 5″x7″ team photo combined in a cardboard sports memento folio. But our memory mates are different. We have fully customized 8×10 prints combining team and individual photos with sport-related graphics, customized for each league, each season.

When will photos from my event be online?

There are two answers to this question.

1. If you are looking for photos from a Portrait or Team & Individual shoot, we usually post those photos around the time that regular orders are delivered. This is usually 1½-3 weeks after the shoot, but varies greatly depending on the season and the size of your organization.
2. If you are looking for Action Photos, our goal is to have photos uploaded for viewing and purchase within a day of an event. Occasionally shooting multiple events in a short time frame, or events that finish late, may cause a delay of a day or two. We understand your eagerness to view photos of your event, and we work to make sure your photos are available as soon as possible.

How long do photos stay in your system?

As of Jan. 2020 the answer to this question is: INDEFINITELY.  We have migrated to a new site host that provides us with unlimited storage.  Going forward, we don't see many reasons why we'll have to remove older photos to make room for new.  We won't, however, be backtracking to fill the site with a lot of old images.  If you need to see photos from older jobs that we haven't added to the new site CONTACT US and let us know.

How much does a camera like that cost?

A lot.

Our coach missed the team photo. Can you Photoshop him in?

No. Well, actually, yes, we can, but, no, we won’t. We can’t guarantee the results because we can’t ensure the quality of the picture you submit, and sales from that one photo won’t cover the cost of the time it takes to do a great edit.

Did we miss something?

CONTACT US and we'll get you an answer.